Google Maps Page on Dunkin’ Donuts in Ronald Reagan Washington National Airport, Terminal B

By  FORREST ZHENG ’26

Dunkin’

Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Ronald Reagan Washington National Airport, 1 Aviation Cir, Arlington, VA 22202

Questions and Answers

Others are asking

Gerry Stecca · a year ago

Why are you mot open if you are 24/7?

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Reviews

Bharathi Tallury · 4 years ago

Very disappointed. The menu says $1.75 for a bagel. Cashier asked what kind of cheese I want. I said garden veggie. She said she doesn’t have it and asked if I want plain cream cheese and I said ok. Then she charged me $3.36. I was really surprised. Doesn’t bagel come with cheese? How many people really eat bagel with no cheese? I felt I was cheated. Why can’t Dunkin Donut put the real price which includes bagel and cream cheese. And also put the price of a bagel without cheese. So people know what they are buying at what price.

Wally Watkins · 5 months ago

+++I needed hot water to warm up a bottle for my 6 month. I was told very bluntly that would cost $3 in addition to my purchase. Do not patronize this Dunkin.

Christopher Ellis (local guide) · 3 years ago

This store participates in false advertising and is committing a federal crime. The do not honor prices listed on their menu board. Offering 2 for $4 specials on their menu and told me that is only outside the airport. Get your coffee and sweet fix somewhere else.

Geminye DC · 2 months ago

The service was impeccable, and the young man I believe his name was Darius was very polite as well as efficient with my order. Ive never had such a well knowledged and courteous experience in an airport, I just had to write a review but if there was someone working above him around I would’ve definitely commended this young man.

Quality Squawk · 6 months ago

How could you mess up Dunkin’ Donuts?  By serving stale days old donuts + for an added bonus poor customer service.  Please do better.

guatemalteco en usa · 2 months ago

Customer service is not really good...I dont if they ignored me or racist.

588 x 1Peace · 2 months ago

I came here for something small but after the welcoming service by Darius I felt welcomed and ordered a bit more. I couldn’t have asked for better customer service he had a great attitude and made sure my order was followed thoroughly.

Marta Epstein · 2 years ago

To the girl working the Dunkin Donuts this morning 4/26 and told me “We open at 5:10” and then proceeded to just walk off at that time without saying anything a GIANT F U!!!!! I was waiting since 4:30 to grab a coffee and bagel before my flight. Just because you have no work ethic, doesn’t mean you have to screw people over, who are just trying to grab a coffee.

Tynesha Jackson · 2 months ago

I was really in a hurry and Darrius was very nice and got me in and out quickly. Thank you so much ! I was running late, thanks to him I was able to catch my flight and was able to get my coffee and donuts as well

Jazzy C · 5 years ago

I informed the cashier that I had the precise change as she entered the amount into the register, she ignored what I told her, closed the register and told me that she couldn’t help me.  So, I was stuck with a ton of change.  Dunkin Donuts needs to hire staff to do basic arithmetic.  There will be times when the calculator in the register will not be available, that’s all I’m saying

Jennifer McKeithan · 3 years ago

It’s 4:07am on 7/22 outside gate 32. I see 2 ladies setting up and the airport is empty. I say “hi what time do you open?” The lady rudely says “soon” and walks away. I say “excuse me, is there a time?” The lady ignores me. The younger lady says” we can open as soon as we get ready, we will open”. At least she looked at me, her mannerism wasn’t rude, she was just making a statement. The actions like that of the older lady is the reason this location had such low ratings. I will now sit here and wait for another location regardless if I have to wait longer.

Kenny Robertson · 2 months ago

I had a wonderful experience the cashier Darius was nice and he was very fast with my coffee and donuts and was very funny the best customer service I’ve had from Dunkin yet

Maurice Gambie · 4 years ago

I work at the airport and every time I’ve ordered food or a beverage from DD inside the airport it tasted nothing like DD outside of the airport. The last straw was last week when I ordered a Big & Toasty breakfast sandwich, to my surprise there was only 1 strip of bacon on the sandwich. After eating only half of the sandwich I vowed never again to visit DD at Washington National Airport.

S Stroud · 6 years ago

Cashier was eating behind the counter

Then she gave me cold coffee

3 airport workers were eating and drinking off the clock -who refused the give me the manager’s name

When I requested a receipt the cashier pretended not to know how to run the register

Luis Ortiz · 2 years ago

A bad experience, I was at gate 40 with my little babies and I went to buy a coffee, when I tried to pay with a 100 bill the cashier and manager told me no, so I told him that it’s okay, don’t bother, I’ll pay with card and he yells at me, I tell him to calm down and he keeps yelling at me, he didn’t want to attend me and he wanted to call the police !!! He had a fit of anger and did not want to attend to me ... until now I do not know what happened to him but I have not forgotten the bad time.

Kitty Kat · 2 months ago

When I decided to go to Dunkin Donuts it was my first time and I thought it was going to be an unforgettable experience being as though it’s in an airport. That wasn’t the case I don’t know if this young man was the manager or not but his knowledge and professionalism was outstanding. There wasn’t one question he couldn’t answer I am so glad he was there I believe he name was Darius. Thank you Young man for helping me navigate through the menu I say he deserves a raise or bonus.

S Y · 3 years ago

I asked if I could get my croissant warmed up and the cashier deadass said no

Grant Wernick · 4 years ago

Go here if you want to miss your flight. The service was lethargic, and they also messed up my order. It gets 2 stars (instead of 1) because the service wasn’t rude.

Reply · Tank Barnett (local guide) · 2 months ago

That was probably Darius

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